FAQs
Can Kellie help me even if I am just a beginner in my health journey?
Yes! This is your journey and Kellie is more than happy to meet you where you are. Your program will be tailored to your lifestyle, goals, and experience.
What is coaching and how do I know if it's for me?
Coaching is for everyone ! We all have areas for improvement and just get stuck sometimes. A coach will provide you with tools to create the change you need to be successful in whatever you’re doing. A coach facilitates the process of developing new ways of being for increased physical, mental and emotional well-being.
Do I need a gym membership or specific equipment?
You do not need a gym membership, but depending on your goals you may decide to acquire one. With your budget in mind, home equipment may be recommended for your home exercise.
How do I know which program is best for me?
You can contact a KN staff member to learn which program is recommended for you.
Do you provide meal plans?
While nutritional advice may be given, you will not be provided with a meal plan with any of the coaching plans. However, you can gain access to meal plans, recipes and more by joining the MOVE.CONNECT.LEARN.™ membership.
What if I have a previous injury?
Depending on the nature of your injury and when it occurred, you may be asked to provide a note from a medical. professional clearing you for exercise. In general, your exercise program will be created with your strengths and limitations in mind.
Where does the coaching take place?
Coaching can be done via phone or video chat.
How long will I need coaching?
There is no set amount of time. Each person brings their own unique set of challenges and strengths. So, how long it takes someone to transform or achieve their goals can’t be compared to someone else’s journey. You may only need a few months of coaching or you may decide to make it part of your lifestyle! The KN staff will be here to support and guide you for as long as you’d like.
What is the time commitment that I can expect?
The amount of time that each individual spends in programming is based on their personal needs, goals and current wellness habits.
Do you offer group classes?
At this time only private group classes are offered. You can create a group class with friends, family, or coworkers. Prices vary and class offerings are based on trainer availability
.
Can I try out a plan before committing?
While we currently don’t have any formal offers to” try before you buy”, you’re strongly encouraged to read Kellie’s blogs and check out her social media accounts. You can find links to all here on the website. If you’re still unsure, book a consultation with Kellie to better understand how she can support you.
Do you offer refunds?
No refunds will be given. You may however, cancel monthly memberships at any time. Choosing to engage in a fitness or coaching program is a commitment from both parties to fully participate in the programming. However, if you are unsatisfied with the service you are receiving, please bring it to the attention of a KN staff member so that a resolution can be achieved. Your personal success is important to us.